IMS Products and Solutions for Rental Vehicle Companies

Adapt to a Changing World with Confidence.

The World Has Changed – Is Your Business Changing With It?

Rental vehicle companies are seeking ways to digitally transform their businesses due to a number of challenges they are currently facing:

  • COVID-19 has had an immediate impact on tourism, resulting in fewer vehicles being rented.
  • New cleaning and sanitization processes are resulting in vehicle downtime and challenges.
  • No optimal way of managing an accident when it happens, including determining liability and fault.
  • Unable to proactively deter poor driving behavior which leads to claims.
  • Manual approaches to obtain mileage and maintenance information resulting in costly repairs.
  • Rental automation has a direct correlation to increases in vehicle theft.

Is there a way for rental vehicle companies to adapt to a changing world?

IMS Connected Claims

Dealing with insurance claims effectively is another fundamental challenge that includes finding ways to reduce claims expenses, accurately determining accident fault, and settling claims efficiently so that they do not unduly affect profit and loss numbers.

With IMS’ ground-breaking connected claims offering, organizations have a low-cost, high ROI connectivity option to reduce claims shelf life, reduce claims costs, and optimize the uptime of fleet vehicles.

IMS Connected Claims, ensures live accident detection and FNOL processing while uniquely delivering benefits and cost savings in the areas of claims handling and claims liability.

IMS Vehicle Security Solution

Rising instances of vehicle theft present a persistent challenge to standard vehicle rental services in many geographical locations. These thefts are often related to the side effects of touchless entry and automated services, as thieves are finding ways to hack keyless access systems and steal vehicles that are in unattended locations.

The IMS Vehicle Security Solution is the only one-stop, fully configurable vehicle security solution built for rental organizations. With IMS, we offer the only fully secure and complete, managed service helping companies install, monitor, and when needed, recover vehicles – going far beyond standard vehicle tracking to include:

  • Choice of hardware
  • Geofencing and location
  • 24/7 call center monitoring
  • Recovery and repatriation services,
  • And more!

We cover the complete security needs of your fleet – with the ability for customers to also select and configure only the services they require.

IMS One App with SDK for Driver Behavior

A small but problematic proportion of drivers that rent vehicles treat them recklessly and often become involved in accidents damaging the cars they are renting. Rental agencies can benefit from acquiring driver behavior information, screening for those drivers most likely to cause damage to vehicles.

Using the industry’s most configurable mobile app development framework paired with the IMS SDK, you can now access driver behavior insight, in addition to vehicle insight. Visibility of high-risk driving behavior helps prevent accidents and claims while complying with Duty of Care responsibilities. Additionally, safer driving practices translates into reduced wear and tear on vehicle assets, ultimately protecting residual values of your rented vehicles. In extreme instances, bad drivers can even be blocked from renting vehicles.



Connects your entire fleet with live connectivity to any data source


Complete one-stop solution for all required data sources


Provides fully data source agnostic platform for any data requirements


Supplies the highest fidelity live data


Over a decade of experience

Benefits to Rental Vehicle Businesses

Vehicle Uptime

Eliminate unexpected vehicle downtime

Health car

Optimize vehicle health and vehicle resource usage

Accident detection

Decrease accident rates, liability issues and claims shelf life

Rental theft

Reduce asset loss due to vehicle theft

Reduce operational costs

Reduce operational costs

Customer experience

Provide better customer experiences

Book of business

Improve your book of business

DATA SHEET - IMS Product and Solutions

IMS Product and Solutions for Rental Vehicle Companies

Datasheet VDX

Vehicle Data Exchange

White paper rental vechicle

Telematics Benefits to Vehicle Rental Companies and Car Clubs

We combine data products and deep industry expertise to deliver solutions for 350+ enterprise customers including insurers, mobility operators and governments.
Load More